Refund policy
Returns & Refunds
We want you to be happy with your purchase. If something isn’t right, we’ll work with you to make it right.
Returns
Because our items are printed to order, we do not accept returns or exchanges for change of mind, incorrect sizing, or buyer preference.
Please ensure you check sizing charts and product details carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at:
Include:
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Your order number
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A clear photo of the issue
If the issue is confirmed, we will arrange a replacement or refund at no cost to you.
Returns Address
We do not accept returns sent without prior approval.
Approved issues (such as defects or errors) are handled directly through our fulfilment partner, and you will be provided with instructions if a return is required.
Non-Returnable Items
We do not accept returns or exchanges for:
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Incorrect sizing
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Change of mind
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Sale items
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Gift cards
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Custom or made-to-order products, except where faulty or incorrect
Refunds
If your refund is approved, it will be processed to your original payment method within 5–10 business days.
Please allow additional time for your bank or payment provider to complete the transaction.
European Union Customers
If your order is shipped to the European Union, you are entitled to a 14-day cooling-off period in accordance with EU consumer law.
Please note that this does not apply to custom or made-to-order items, unless they arrive damaged or defective.
Contact
If you have any questions about your order, returns, or refunds, please contact us at: